Written for Synergy 3 (v3.7.2) and Synergy 1 (v1.21.4), checked 3 October 2026.
We offer Synergy 1 and Synergy 3 licenses tailored to your needs, whether you're setting up at home or rolling out across an organization.
Personal editions (Lite, Plus, Max): one-time payment for Synergy 3 covering 3, 5, or 15 computers respectively, with TLS/SSL encryption and hotkeys included on Plus and Max.
Business editions (Essential, Advanced, Enterprise): perpetual or subscription licensing that includes both Synergy 1 and Synergy 3, unlimited computers, Priority SLA support, offline activation, and business purchasing (quotes, purchase orders, invoicing). Advanced adds policy-based controls and centralized configuration and deployment; Enterprise adds keyless offline deployment, zero telemetry, custom builds, and site and volume licensing.
See the EULA for the binding definition, or the personal and business purchase pages for pricing.
Comparison table
| Feature | Personal | Business Essential | Business Advanced | Enterprise |
|---|---|---|---|---|
| Intended use | Individual personal use | Commercially purchased or managed | Commercially purchased or managed; centrally deployed teams | Commercially purchased or managed; site-wide or volume deployment |
| Products included | Synergy 3 | Synergy 1 and Synergy 3 | Synergy 1 and Synergy 3 | Synergy 1 and Synergy 3 |
| Pricing model | One-time payment | Subscription per year, or perpetual | Subscription per seat per year, or perpetual | Contact sales |
| Computers in one setup | Lite: 3, Plus: 5, Max: 15 | Unlimited | Unlimited | Unlimited |
| Seats | One license, one user | Per seat | Per seat, no hard cap | Site and volume licensing |
| Software updates | Lifetime of the product | For the term | For the term | Per agreement |
| Copy and paste between computers | ✓ | ✓ | ✓ | ✓ |
| TLS / SSL network encryption | Plus and Max only | ✓ with SHA-256 fingerprint verification | ✓ with SHA-256 fingerprint verification | ✓ with SHA-256 fingerprint verification |
| Assisted TLS setup for custom certificates | No | No | ✓ | ✓ |
| Hotkeys (switch and send keystrokes) | Plus and Max only | ✓ | ✓ | ✓ |
| Support | Standard support | Priority SLA | Priority SLA | Custom SLA |
| Business purchasing | No | ✓ | ✓ | ✓ |
| Dedicated account manager | No | ✓ | ✓ | ✓ |
| Security review, risk assessment, and compliance support | No | ✓ | ✓ | ✓ |
| Custom contract or MSA | No | Orders of 10 seats or more | Orders of 10 seats or more | ✓ |
| Policy-based controls (disable and enforce settings) | No | No | ✓ | ✓ |
| Centralized configuration and deployment support | No | No | ✓ | ✓ |
| LTS and legacy OS support | No | No | ✓ | ✓ |
| Offline activation | ✓ (offline serial key from your account) | ✓ (challenge-based) | ✓ (challenge-based) | Not needed (licensed by agreement) |
| Zero telemetry (phone-home features removed) | No | No | No | ✓ |
| Custom builds and bespoke features | No | No | No | ✓ |
| Refund / trial | 30-day money-back guarantee | 14-day free trial (longer on request) | 14-day free trial (longer on request) | Trial licenses and demos on request |
Business seats aren't tied to a named person: reassign them freely within the seats you've paid for. On Business Advanced subscriptions, extra seat use is settled at renewal rather than blocked.
A Business subscription gets software updates throughout the subscription. A perpetual Business license gets them for its term, and you can add an optional yearly maintenance plan to keep them coming.
Business trials run for 14 days with a card. If you need longer, or would rather not add a card, our business team can set up an extended trial on request: Contact our business team
Priority SLA support is by phone, video and remote session. Business purchasing covers quotes, purchase orders, invoicing with payment terms and reseller coordination.
The computer counts are how many computers one Synergy 3 setup can contain. Separately, each seat activates up to 2 server computers (the computer sharing its keyboard and mouse); client computers never use an activation. For the details, see: How license activation works in Synergy 1 and Synergy 3
Frequently asked questions
Synergy 1 and Synergy 3 are sold under two license types, Personal and Business. Which one you need comes down to who pays for the license and who deploys it, not whether you use it for work. If you buy it with your own money and no company reimburses or manages it for you, a Personal License is right, including on a work computer.
These answers are a plain-English guide to help you choose. The EULA is the agreement that applies.
What's the difference between a Personal and a Business License?
Who pays for it and who runs it. A Personal License is one you buy and look after yourself, with your own money, and that no company reimburses. A Business License is one a company pays for, reimburses, deploys, manages, or buys through procurement. The deciding factor is what the company does, not whether your work benefits from the software.
I use my license on a work computer. Do I need a Business License?
No, as long as you bought the license yourself and weren't reimbursed. Using your own license on a work machine is fine. Where you use it doesn't change the license type. Who paid for it does.
I work from home. Does that change anything?
Home or office makes no difference. What matters is who paid for the license and whether a company deploys or manages it.
I bought it myself and my employer never paid me back. Does that matter?
Yes, and it's the point. If you paid for it yourself and no company reimbursed you, a Personal License is right, even if your work benefits from it, and even if your employer won't buy you one or doesn't know you use it.
I'm a freelancer, contractor, consultant, or self-employed. What do I need?
A Personal License, as long as no other organization pays for it or reimburses you. Working for yourself, or having clients, doesn't make it a Business License. It's only Business when a company you work for or a client pays for the license, reimburses you, or directs how it's deployed.
I own a one-person business and bought the license through it. Is that Business?
A genuine one-person business with no employees other than you can hold a Personal License. Buying it through your own company is still your own money. It becomes a Business License only when a separate organization pays for it or reimburses you, or when you're working inside a company as one of its staff, under its direction.
My employer reimburses me for the purchase. What then?
That's a Business License. If a company, client, or institution pays for, reimburses, funds, or expenses the license in any form, a Business License is required, whatever name is on the purchase.
When is a Business License needed?
When a company does any of these. Pays for or reimburses it. Tells or helps staff to get it. Deploys or installs it through IT or a software portal. Manages it centrally. Makes it standard kit for a role. Or deals with us through procurement, such as a quote, purchase order, invoice with payment terms, contract, service-level agreement, security review, or assigned account manager. Any one of these is enough.
My company wants licenses for several people. What do we need?
A Business License. It's built for buying and deploying across a team, with the deployment, support, and procurement features companies need.
My company has a procurement process. Which license?
A Business License. If the purchase goes through procurement, is funded by the company, or is managed as part of a company rollout, it's Business.
Will my existing license stop working?
Your license keeps working. This clarifies the wording. It doesn't disable or change any license you already hold.
Are personal licenses moving to a subscription?
A Personal License is perpetual, and the EULA now says so in those words. Business licensing exists because companies need things individuals don't, such as rollout across teams, central management, SLAs, and procurement. The business price funds that work.
Which products does a Business License include?
Both. Every Business License includes Synergy 1 and Synergy 3. Synergy 1 is the mature, enterprise-ready build for mission-critical setups; Synergy 3 is the easier, everyday option. Use whichever fits each machine.
We already have Personal Licenses. Can we move to Business?
Contact us and we'll handle the transition. What was paid for Personal Licenses can be credited toward a Business License at our discretion.