Is VAT required for my edition? How do I receive a VAT invoice?

Synergy Basic and Pro

If you purchased Basic and Pro edition for the purpose of using Synergy for personal use, we include the cost of VAT in the edition that you purchase, e.g. $29 inclusive of applicable rate of VAT.

Please note that we do not provide VAT receipts for consumer purchases.

Did you purchase Basic or Pro for business use? If so, please review our EULA for the appropriate use of Synergy.

Synergy Business and Enterprise

If you purchased Synergy Business or Enterprise, VAT is dependent on your location.

If your business is based in the United Kingdom, we add 20% VAT.

Our VAT number is GB005350620.

If your VAT-registered business is based in the EU (exclusive of the UK), we do not charge VAT separately. However, we are required to report all EU business sales (for the purpose of statistics). Each EU business is responsible for applying a reverse VAT charge within their own system. This means that the EU business is responsible for paying the VAT to their local government assuming that the VAT from the purchase of Synergy is not VAT recoverable for that business.

If your business is based outside of the UK or the EU, no VAT is required.

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