Checked 4 October 2026.
To contact our support team, fill in the form on our website: Contact Synergy Support
If you're writing about a problem with Synergy 1 or Synergy 3, please attach a diagnostic report (Synergy 3) or log file (Synergy 1) from each computer; it lets us find the cause sooner. For the steps, see: How to get diagnostic info?
If your problem looks like a bug
We escalate it to be investigated, using the diagnostic reports or log files you sent. We'll be in touch once it's been investigated. When a fix ships, we announce the new release by email, with release notes saying what it fixes.